Traveler Review:
A well travelled friend of mine had stayed here and told meit was the best hotel in the world! so expectations were very high..........
The superb service and experience started the very moment I pulled up outside the front door where I was greeted by friendly doormen who quickly opened the doors, removed the luggage from the boot and showed us to Reception. Check in was smooth, professional and friendly, we had advised when we booked that we would arrive around 12.00, this had been duly noted and our room was ready.
A quick tour of the hotel and then into the manned lift with sofa to our room on the third floor, the room was beautiful and we were offered complimentary champagne on arrival to our room. The room and bathroom were faultless and very comfortable.
We headed down to Claridges bar for cocktails a great selection was available and again staff were superb, when we arrived back to our room there was a beautiful Easter egg waiting for us, delicious too.
On the evening we had booked a reservation at Gordon Ramsay Restaurant, staff had checked the time of our booking to ensure that the turn down service took place after we had left our room, only a small thing but a very nice touch. The ambiance, choice of food, quality of food and the service in the restaurant were all excellent and we had a perfect evening.
We had only booked for one night and had arranged afternoon tea for the following afternoon at 3.00, we were offered a late check out (at no additional cost) which was lovely as it meant a lazy morning before a fantastic afternoon tea.
We have experienced afternoon tea at many other hotels and it can feel very much like a production line, not here!! the experience was relaxing and again the food was lovely with lots of choice and as many replenishment of sandwiches, scones, cakes and tea as required, again the service was faultless. What was even more impressive following our tea we stepped outside and our car and luggage was waiting...Superb!
So back to my friends comment ...... is this the best hotel in the world? certainly the best I have stayed at so far. The hotel and the food are superb but the staff and the service are what makes this place just that bit better than all the rest!
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